We stayed in a 3 bedroom villa and I must say it is easily the best accommodation we have ever stayed in! Super spacious, lovely pool, great view, loads of amenities, fridges regularly topped up – couldn’t ask for anything more really. The only slight niggle was that you couldn't get a bottle of wine. I did ask for one but was told I'd be charged 70 euros. In addition you couldn't get a bottle of wine at the bars. I've never had this issue before at hotels. Must be a hotel policy. The pools were a little cold, and our villa pool was freezing on the first day and it took over a day to warm up once we had asked for it to be warmed up. The aqua park is fantastic – the kids loved it, although again the water is freezing so you wouldn’t spend too long here. I was really impressed with evening entertainment, most of the shows were fantastic. The Delice stage is a fantastic setting – plenty of room and good service. Madventure, the funfair was great – we went there every night and the kids loved the rides. I used the gym a few times and I must say it’s the best hotel gym I’ve been to – nice and big with lots of equipment. The kids loved the games room and the kids club. The hotel really did have everything you could want for kids...and adults! We had a la carte meals most evenings and the service was probably not quite up to 5* standards. The waiters often seemed a bit clueless, often long wait times to get served and some of the food that came out was not up to scratch. Tiger was probably the best restaurant. That being said we did enjoy all of our meals and most of the food was really nice. It would have been nice if they served some snacks/food around the pools. At lunchtime you either had to go to the buffet or one of the restaurants. Sometimes you just want to stay by your lounger and have some food. I didn't think the buffet was great - food was lukewarm and I didn't like the idea of no one showing you to a table. It meant drinks orders took a while. This hotel certainly has the potential to be a top top hotel. It did only open earlier this year so they are probably still finding their feet. Once the service in the restaurants is sorted, this hotel will be up there with the best of them! I really wished TripAdviser scored out of 10 as this hotel would probably get a 9, but I can’t quite give it top marks so it has to be a 4.
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